Terms of Service

Terms of Service

We deliver our Free Mulch in selected areas! WE ONLY ACCEPT REQUESTS BY EMAIL. In Special circumstances consideration may be given to requests received by telephone. Requests received by telephone will not change your responsibility to ensure that you have read and accepted the terms and conditions on our website. Terms and Conditions: There are many definitions of ‘Mulch’. The definition of ‘Our Mulch’ is described in the paragraphs below, by accepting ‘Our Mulch’ delivery you are accepting our definition, terms and conditions. Our mulch is derived from a wide variety of live and dead vegetation that has been fed into and through our chippers. As a result, the particle size and proportion of leaves, bark and wood of the plant will vary with every job. We only deliver free mulch within the boundaries of the Cities of Joondalup / Wanneroo / Bayswater and a few other areas north of the river. Once a request has been received, it is understood by all parties that you have read and accept our terms & conditions. It is your responsibility that all delivery criteria are met. If for any reason, when we reach the site and find the site is unsuitable for delivery, we will hold you liable for our minimum charge of $150 + GST. (you might not get our mulch either).

  1. 1. A full load of our mulch is around 12-15 CUBIC METERS in size. We only deliver full loads. Sometimes it can take a few days to fill the truck and some of our mulch may already have started to decompose and break down. This is a large load, equivalent to approximately 15 to 20 trailer loads.
  2. 2. The load is delivered in a large covered truck. To enable the truck to tip its load, we need clear access above with no low-obstructions. We need a LARGE level area big enough for our mulch to be tipped. G.T.S. is not responsible for the removal of any excess mulch which you do not need or anticipate.
  3. 3. Our mulch is derived from live and dead vegetation that has been put through our chipper. The size of the individual mulch pieces and quality will depend on a number of factors including the type of trees we are removing or pruning. Each load of mulch will vary and will have a number of different types of plant material mixed through it. For efficiency, we will only deliver the load when the truck is full. Sometimes it takes a few days to fill the truck and the mulch will have started to decompose and break down – this is an advantage to you.
  4. 4. You are aware that potting mixes, compost heaps, mulches, soil conditioners and composted manures can contain potentially fatal Bacteria. When handling any mulch you should always wear a mask and gloves to protect yourself and avoid inhaling the dangerous aerosols. Keep the mulch damp while in use and wash your hands thoroughly after handling it. You accept our mulch at your own risk.
  5. 5. When we receive your request we will endeavour to deliver to your property as soon as possible. The delivery will depend on the amount of work we have in your area and the number of requests we receive.
  6. 6. Remember our mulch is being delivered for free - We are not obligated to deliver as per your availability and timelines.
  7. 7. If you require a load of our mulch delivered sooner, we will negotiate with you and we may agree to supply a load of our mulch for a delivery charge of $150 + GST.
  8. 8. If you would like to cancel your request for our mulch, you need to contact us in writing and let us know. If you do not cancel the request, Geoff’s Tree Service will continue to assume that you still want the mulch. If you have not contacted us in writing to cancel your order and it is delivered, GTS will not be responsible for its removal.